One Phone System
for Teams
Everywhere
Discover how UCOM PBX keeps your team connected, anywhere in the world.
Discover how UCOM PBX keeps your team connected, anywhere in the world.
One Phone System
for Teams
Everywhere
PBX Solutions for Businesses with a Global Footprint
Driven by a mix of economic, strategic, and technological changes, global business operations for organisations of all sizes have expanded dramatically over the past few decades.
PBX Solutions for Businesses with a Global Footprint
Driven by a mix of economic, strategic, and technological changes, global business operations for organisations of all sizes have expanded dramatically over the past few decades.
UCOM PBX Solutions
There are many reasons why modern businesses may maintain an international office or employ workers across borders. Access to global talent, cost efficiency, market access and local presence are few of the main ones. A cross-border business runs on communication, and the PBX system is its foundation.
Unified Communications and Centralised Management
For a business operating across multiple countries, the PBX should operate like one system to its users and administrators, regardless of where a call originates or the employee sits.
Our Solution
Deploy a single UCOM PBX platform with a global dial plan, accessible globally over the internet. All users, extensions, call queues, and policies managed from one admin portal. A global extension numbering scheme allows any employee to reach any colleague by short code, no international dialling needed or costs incurred for internal calls.
Unified Communications and Centralised Management
For a business operating across multiple countries, the PBX should operate like one system to its users and administrators, regardless of where a call originates or the employee sits.
Our Solution
Deploy a single UCOM PBX platform with a global dial plan, accessible globally over the internet. All users, extensions, call queues, and policies managed from one admin portal. A global extension numbering scheme allows any employee to reach any colleague by short code, no international dialling needed or costs incurred for internal calls.
Localisation and International Call Routing
For a cross-border business, telephone numbers are more than contact points, they are signals of local presence. But operating local numbers across multiple countries is only half the equation. How calls are routed between those numbers determines how effective that local presence is, and how much it costs.
Our Solution
Utilise international DIDs (direct in-dial numbers) in each country and route inbound calls to the designated office. Use multiple IVRs, Business Greetings and On-Hold Messaging to reinforce local brand presence while keeping the underlying system centralised. Establish a least-cost routing plan to minimise international call costs.
Scalability and Cost-Effective Commercials
For a business operating across multiple countries, the ability to scale the PBX quickly and seamlessly is a strategic requirement, not just a technical one. A cross-border PBX must be able to grow with the business; adding new countries, users and capacity without disproportionate cost or operational disruption.
Our Solution
New sites and employees are added as individual extensions within the existing system; there is no country-specific setup process or expenses apart from the cost of local DIDs if required. Adding a new country or even 50 new users is an admin action completed same day.
UCOM PBX Features
Every call is an opportunity, and a fully featured cloud PBX makes sure you never waste one. With a complete set of enterprise grade features and functions, you get the tools to route calls smarter, respond faster, and never leave a customer waiting, all without the cost or complexity of an on-premise phone system. Take control of every call with a UCOM PBX, built to improve efficiency and productivity. One PBX system, ready for wherever your business goes next. Communication made simple, in one place.
IVR Menu Prompts
Time of Day Routing
Voice2Email
Hunt Groups
Call Queuing
Inter-Account Calling
Input Code Prompting
Call Recording
Call Park
Busy Lamp Fields
Call Transfer
Missed Call Notifications
Call Forwarding
Call Waiting
Listen In
Barge InIVR Menu PromptsTime of Day RoutingVoice2EmailHunt GroupsCall QueuingInter-Account CallingInput Code PromptingCall RecordingCall ParkBusy Lamp FieldsCall TransferMissed Call NotificationsCall ForwardingCall WaitingListen InBarge InIVR Menu PromptsVoice2EmailCall QueuingInput Code PromptingCall ParkCall TransferCall ForwardingListen InIVR Menu PromptsVoice2EmailCall QueuingInput Code PromptingCall ParkCall TransferCall ForwardingListen InTime of Day RoutingHunt GroupsInter-Account CallingCall RecordingBusy Lamp FieldsMissed Call NotificationsCall WaitingBarge InTime of Day RoutingHunt GroupsInter-Account CallingCall RecordingBusy Lamp FieldsMissed Call NotificationsCall WaitingBarge InUpgrade Your Phone System to UCOM Cloud PBX
Call, message and SMS using just one unified system. Get all the latest PBX features to create an outstanding caller experience and unite your team with an all-in-one business phone system from $7 per user.
Frequently Asked
Questions
Everything you need to know about UCOM PBX for International Offices