Connect Every Site Seamlessly
Managing multiple on-premise PBX systems across different sites shouldn't mean juggling separate hardware, inconsistent features, and complex maintenance at every location. Modern businesses need a single, scalable phone solution; one that unifies every office, warehouse, and branch under one platform.
Connect Every Site Seamlessly
Managing multiple on-premise PBX systems across different sites shouldn't mean juggling separate hardware, inconsistent features, and complex maintenance at every location. Modern businesses need a single, scalable phone solution; one that unifies every office, warehouse, and branch under one platform.
UCOM PBX Solutions
UCOM PBX brings all your sites together in the cloud, so your entire organisation operates as one connected network. Whether your teams are on-site, remote, or hybrid, everyone stays reachable through a single system with the same professional call experience across the board.
Multi-Site Connectivity
A unified dial plan that spans all locations, with centralised PBX administration ensuring seamless management across the organisation. Employees must be able to reach colleagues at any site with ease, and every external caller receives the same consistent experience regardless of which location they contact.
Our Solution
UCOM PBX Features
Every call is an opportunity, and a fully featured cloud PBX makes sure you never waste one. With a complete set of enterprise grade features and functions, you get the tools to route calls smarter, respond faster, and never leave a customer waiting, all without the cost or complexity of an on-premise phone system. Take control of every call with a UCOM PBX, built to improve efficiency and productivity. One PBX system, ready for wherever your business goes next. Communication made simple, in one place.
IVR Menu Prompts
Time of Day Routing
Voice2Email
Hunt Groups
Call Queuing
Inter-Account Calling
Input Code Prompting
Call Recording
Call Park
Busy Lamp Fields
Call Transfer
Missed Call Notifications
Call Forwarding
Call Waiting
Listen In
Barge InIVR Menu PromptsTime of Day RoutingVoice2EmailHunt GroupsCall QueuingInter-Account CallingInput Code PromptingCall RecordingCall ParkBusy Lamp FieldsCall TransferMissed Call NotificationsCall ForwardingCall WaitingListen InBarge InIVR Menu PromptsVoice2EmailCall QueuingInput Code PromptingCall ParkCall TransferCall ForwardingListen InIVR Menu PromptsVoice2EmailCall QueuingInput Code PromptingCall ParkCall TransferCall ForwardingListen InTime of Day RoutingHunt GroupsInter-Account CallingCall RecordingBusy Lamp FieldsMissed Call NotificationsCall WaitingBarge InTime of Day RoutingHunt GroupsInter-Account CallingCall RecordingBusy Lamp FieldsMissed Call NotificationsCall WaitingBarge InUpgrade Your Phone System to UCOM Cloud PBX
Call, message and SMS using just one unified system. Get all the latest PBX features to create an outstanding caller experience and unite your team with an all-in-one business phone system from $7 per user.
Frequently Asked Questions
Everything you need to know about UCOM PBX for Multi Site Businesses
It's a single, cloud-based phone system that unifies all of your business locations under one platform. Instead of running separate on-premise PBX systems at each site, every location operates as part of one system with a unified dial plan and centralised administration.
Yes. Administration is handled through a single web portal, so you don't need to log into separate systems for each site. All employees across every location are part of the one system, managed centrally.
Yes. A unified dial plan spans all locations, allowing employees to reach colleagues at any site easily. Inter-account calling is included as a standard feature.
Yes. Shared Auto-Attendant scripts and on-hold messaging ensure every external caller receives the same consistent, professional brand experience regardless of which site they contact.
Yes. You can design the PBX dial plan to suit your individual business requirements, including features like IVR menu prompts, time-of-day routing, hunt groups, call queuing, and flexible reception and overflow handling.
Yes. With the UCOM Softphone App, every employee gets a dedicated business number that works on any smartphone or laptop, making it ideal for remote or hybrid workers. Staff don't need to use personal numbers or switch between different apps.
You can book a demo or discuss your requirements with the UCOM team through the enquiry form on the page, or call 1800 008 266. The team will work with you to create a solution tailored to your business needs.